How do I receive a refund?

Refunds must be requested on the Refund Application Form. Forms are available via Get an Account & Other Forms or by contacting our office at 859-392-1440 or by email. Our hours are Monday through Friday 8 AM to 5 PM.

Please note that an Occupational License is non-refundable. If a business license is purchased anticipating business opportunities, and those opportunities did not materialize, that license fee cannot then be refunded.

Show All Answers

1. What are the requirements to start a new business?
2. Must an employer withhold Occupational Fees from an employee who resides in Kenton County?
3. Who is required to file an Occupational License Return?
4. I ceased operations within Kenton County. How do I close my account?
5. What is the penalty for failure to file the Annual Occupational Fee and Business License Renewal Return timely?
6. If I file with the City of Covington, do I still need to file with Kenton County?
7. What Cities within Kenton County also require an Occupational License?
8. If I register my business, what should I expect?
9. How do I file an Amended Return?
10. How do I receive a refund?
11. Will Kenton County accept a copy of the federal extension?
12. What is the Filing Wizard?
13. How do I log into the Filing Wizard?
14. What tax forms can you file online?
15. Can you view taxpayer information online?
16. Can I request to change information on my account or close my account online?
17. What level of security is there for the online filing?
18. When will my online filing post to my account?
19. Will I get an emailed receipt for my payment?
20. What are the fees for paying online?
21. Can I file online and mail in a check?
22. Can I print a copy of my online filing for my records?
23. Can I see and/or print a copy of my business license after I file and pay my license fee?
24. Can I see balances owed and pay them?
25. If I stop in the middle of filing a return, will my data be saved in the Filing Wizard?
26. Can I submit a return and process payment later?
27. Can I elect to go paperless?
28. What browsers are supported?
29. What if I have other questions?