Description of Services

The Kenton County Communications Center is a consolidated public safety dispatch center serving all jurisdictions in Kenton County; with the exception of Covington, Erlanger and Elsmere. The center employs 22 non-sworn personnel who together comprise one of the 3 bureaus of the Kenton County Police Department. Funding is provided by 9-1-1 surcharges and the Kenton County Fiscal Court.
 
Our primary responsibility is to process 9-1-1 calls as well as other non-emergency public safety calls originating in any of our jurisdictions. We dispatch those calls using police, fire and EMS radio systems maintained by our center. We also perform many ancillary functions; such as warrant communications, state and national law enforcement communications, utility and wrecker notifications and alarm monitoring.
 
In 2004 we brought on line a new mobile data computer system for law enforcement agencies on our system, bringing computerized public safety communications inside the police cruiser. In 2005 we completed installation of our new computer aided dispatch system. Also in 2005, we installed a new 9-1-1 telephone system which gives us the capability of receiving cell phone location information from local cell phone service providers.

Kenton County dispatchers are among the most highly trained public safety communications personnel in the region. They first attend 4 weeks of training at the Department of Criminal Justice Training in Richmond, Kentucky. They also must successfully complete a rigorous 14 week local training course. This training includes assigned training officers who guide them through 3 skill phases. They are tested and evaluated as they proceed through these phases before being assigned to a shift.
 

Darrin Gilvin • Communications Manager
11777 Madison Pike • Independence, Ky. 41051
(859) 356-3191
darrin.gilvin@kentoncounty.org